Privacy Policy

Our Commitment to You

Humble AI Limited, registered in England and Wales under company number 13938493 with a registered office at Cambridge House, Camboro Business Park, Girton, Cambridge, CB3 0QH ("we," "us," or "our"), is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and disclose your information.

In short:

• We do not sell your personal information.
• We will be transparent about how your data is used.
• We only access your files (Google Sheets, Docs, Slides, Drive) when necessary to deliver services, and only with your permission.
• We only share data with trusted third parties when required, with your explicit consent.

Google Sheets™, Docs™, Slides™, Drive™ Permissions

• Our apps are approved by Google Workspace™ after a strict security review.
• Permissions requested are only those needed for the app to function.
• We comply with the Google API Services User Data Policy, including Limited Use requirements.
• It is safe to grant the permissions we request.

How We Collect Information

We collect information in three ways:

Information you give us

Details you provide when registering, subscribing, or contacting us (e.g., name, email, phone number).

Information we collect automatically

Technical data like IP address, browser type, visit time, page views, etc.

Information from other sources

Data from partners to improve functionality (with your consent).

How We Use Your Information

We use collected data to:

• Help you automate tasks from your spreadsheet.
• Help you better organize and understand your network.
• Suggest reconnections with contacts.
• Improve service security, reliability, and functionality.

GDPR Compliance

Under GDPR:

• You are the "Controller" of your data.
• We are your "Processor" when handling your imported data.
• We are also a "Controller" for account information (e.g., username, password).

Our lawful bases for processing personal data include consent (e.g., when you opt in to communications), performance of a contract (e.g., delivering requested services or fulfilling subscriptions), and legitimate interests (e.g., improving service functionality, maintaining security, and enhancing user experience).

Data Retention

We retain your personal information only for as long as necessary to provide you with our services or as required by applicable law. If you wish to delete your data earlier, you can request this by contacting us at hello@thehumbleai.com.

International Data Transfers

Your information may be transferred to, and processed in, countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Your Rights

You can:

• Request access to your information (max twice per year, free of charge).
• Update or correct your information.
• Request account deletion (please contact us).

CCPA (California Privacy Rights)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how we use it.
• The right to request the deletion of your personal information.
• The right to opt-out of any sale of your personal information (we do not sell personal information).

To exercise your rights, please contact us at hello@thehumbleai.com.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Data Protection

• We take strong measures to protect your information:
• Hosted on Amazon Web Services (AWS) with industry-leading security.
• Despite safeguards, no method is 100% secure — please stay cautious.

Cookies

• We use cookies to improve your experience.
• You can allow or deny cookies via your browser settings.
• We use Google Analytics to track site usage (but not store personal info).

External Links and Social Media

External websites and social platforms have their own policies. We advise caution before clicking external links.

Warranties and Disclaimers

• Our service is provided "as is," without warranty.
• We disclaim responsibility for interactions between users or damages resulting from service use.
• Our maximum liability is limited to $1 USD or the amount you paid, whichever is greater.

Contact & Communication

You can contact us anytime at hello@thehumbleai.com.

We collect submitted details securely and only use them for the purpose intended, including newsletters if you opted in. You can unsubscribe at any time.

Newsletter Policy

• You may subscribe via our website.
• We comply with UK Spam Laws.
• You can unsubscribe via the link in any newsletter email.

Updates

We may update this policy occasionally. We will post updates clearly on our website.